Some common questions are listed below. More answers can be found in our support section. Need more info? Please contact us. We’d love to talk to you.
How does the free trial work?
We provide a 30-day free trial. You don't have to provide us any credit card information, just sign up and test Apoio for free. After the free trial you'll be asked to enter your payment details to keep using your account.
Is my billing information safe?
Yes, all data and connections are secure. We provide SSL connection for every transfer between payment systems and end users. We don't store any credit card information. We use Adyen to handle our payments and storage of credit card data. Adyen is PCI-DDS certified.
Do you provide a refund policy?
No, because you pay beforehand, we don't provide a refund policy. You can cancel your subscription at any time, so you won't be charged again.
Do you provide European VAT rebate?
Yes, we provide European VAT rebate. Account owners can enter their VAT number at the account settings section. We'll check your VAT number and VAT rebate is applied when applicable.